Frequently Asked Questions
& Monster Care Info
All sales are final. Photos are of the exact item you will receive.
If you have any questions prior to purchase please contact me through the contact page.
Your purchase of any in stock item will be sent out within two business days and will be shipped using USPS, most domestic orders take anywhere from 2 to 10 business days to arrive depending on your local postal service.
Customization's are limited to color theme, hair color and hood color when applicable.
Please contact me directly through the CONTACT page with your custom specifications. Once agreed upon you will then receive an invoice that will include shipping. Payment must be received within 48 hours or custom order will be canceled.
All custom orders have a 4 week turn around time and will be shipped through USPS. Shipping can take anywhere between 2 to 10 business days to arrive, depending on your local postal service.
Avoid storing in direct sunlight, extreme heat/cold.
Dust lightly with dry cloth or duster.